Tech Support

Are you a resident, or a business?

Need help with your mobile devices, or are you a business needing help on a larger server install project, for example?

I offer tech support to both residents and businesses. Please see the Services page for current pricing.

Residential
Business

Residential Tech Support

If you’re a consumer and need help with your devices or software, please reach out and I’ll be happy to help. Whether you prefer on-site support or remote support, I’m certain I’ll be able to meet your needs.

examples of Common Tech Support Requests

  • Set up new iPhone, iPad, or other phone and tablet devices
  • Set up new computers including Mac and PCs
  • Set up TV, audio equipment, set-top boxes such as an Apple TV or Roku device
  • Fix computers suffering from slow software, constant errors, crashes, or viruses/spyware
  • Diagnose hardware issues, install replacement hardware, order the correct parts
  • Consultation on what devices to purhcase to best meet your needs, more...

Tech Support for Business

If you’re a business needing tech support, you’ve come to the right guy! I am happy to take on projects needing completion in order for you to focus on growing your business.

I have a long history of technical jobs, having found my career in IT many years ago. I have done everything from support to IT Systems Administrator (“Sysadmin”), with experience from networking to security to mail servers and web servers, file servers, and much more. Whether you have 1 computer or 100+ computers, you’re certain to have peace of mind knowing I’m on it for you.

Examples of Projects & Experience

  • Consultations on projects, providing guidance on what tools to use, best practices, support
  • Set up new (or fix existing) servers for mail, web, files
  • Set up network devices including firewalls, load balancers, proxies, more
  • Set up "cloud" accounts and related software for hosted services such as Dropbox, Google Suite, more...

Some of my experience includes (but certainly not limited to) administrating the following software and online tools: